Refund and Return Policy

Effective Date: March 5, 2025

At MIGHTOPIS, we want you to be completely satisfied with your purchase. Our Refund and Return Policy is designed to make returns and exchanges as easy as possible. If you are not fully satisfied with your order, we will assist you in returning the item or processing a refund. Please read through our policy below to understand how we handle returns, refunds, and exchanges.

1. Return Policy

We accept returns for items purchased directly from MIGHTOPIS under the following conditions:

  • Eligibility for Returns:
    Returns are accepted within 30 days from the date of purchase. If 30 days have passed since your purchase, unfortunately, we cannot offer you a refund or exchange.

  • Product Condition:
    To qualify for a return, the item must be in its original, unused condition with no signs of wear or damage. Sneakers should be unworn, and all original packaging (boxes, tags, and labels) must be intact.

  • Non-returnable Items:
    Some items are non-returnable, including but not limited to:

    • Personalized or custom-made items
    • Limited edition or sale items marked as non-returnable
    • Gift cards

  • Return Process:
    To initiate a return, please follow these steps:

    1. Contact Us: Reach out to our customer service team at contact@mightopis.xyz with your order number and the reason for your return.
    2. Return Authorization: Once we receive your request, we will issue a return authorization and provide you with a return shipping label.
    3. Prepare Your Return: Pack the item securely in its original packaging. Please ensure the product is free from dirt, wear, and damage.
    4. Ship Back the Item: Use the return shipping label provided to send the item back to us. You will receive a confirmation email once we receive your returned item.

2. Refund Process

Once we have received your returned item and confirmed that it meets the conditions outlined above, we will process your refund. Here’s what you need to know:

  • Refund Method:
    Refunds will be credited to the original payment method used to make the purchase. If the item was paid for via credit card, the refund will appear on your statement after processing.

  • Processing Time:
    Refunds will be processed within 7-10 business days after we have received and inspected the returned item. The refund amount will include the cost of the product, but shipping charges are non-refundable.

  • Return Shipping Fees:
    If you are returning an item for reasons not related to a mistake on our part (e.g., product defect or incorrect item), you will be responsible for the cost of return shipping. If we provide a prepaid return shipping label, the cost of return shipping will be deducted from your refund.

3. Exchanges

We do not offer direct exchanges at this time. However, you can return the item and place a new order for the desired product. The return process is simple and easy to follow:

  1. Return the Item: Follow the return process to send back the product you wish to exchange.
  2. Place a New Order: Visit MIGHTOPIS and place a new order for the item you would like in exchange. Our team will process your new order as soon as possible.

4. Damaged or Defective Products

If the product you receive is damaged, defective, or not what you ordered, please contact us immediately. We will resolve the issue as quickly as possible. We offer the following solutions:

  • Damaged or Defective Items:
    If the item is damaged or defective, we will provide you with a prepaid return shipping label to return the product. We will offer you a full refund or replacement of the product, depending on your preference.

  • Incorrect Items:
    If you receive the wrong item (for example, an incorrect size or color), we will correct the order by sending you the correct product at no extra cost. You may be asked to return the incorrect item, and we will cover all return shipping costs.

To help us resolve issues promptly, please include the following information:

  • Order number
  • Description of the issue
  • Photos of the damaged, defective, or incorrect item (if applicable)
  • Clear description of the problem

5. Shipping Charges

  • Original Shipping Fees:
    If you choose to return an item that was originally shipped with free shipping, the cost of shipping will be deducted from your refund.

  • Return Shipping Costs:
    Customers are responsible for the cost of return shipping unless the return is due to a product defect, incorrect item, or error on our part.

6. Refund Timelines

Refunds typically take between 7-10 business days to be processed from the time we receive your returned item. The exact time frame may vary depending on the payment method used.

  • Credit Card: Refunds to credit cards can take 5-7 business days to reflect in your account, depending on your bank or card issuer.
  • Other Payment Methods: Refunds to PayPal or other payment systems may vary depending on the payment processor’s policies.

7. How to Contact Us

If you have any questions about our Refund and Return Policy or need assistance with a return or refund, please don’t hesitate to contact us: